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Customer support

CUSTOMER SUPPORT INFORMATION

This page covers some of the more common questions you may have and problems you might encounter while using our site, but if you still can't find an answer to your question/problem here, make sure you contact us as soon as possible using our Contact Page.

Billing Accounts

FREQUENTLY ASKED QUESTIONS

1. WHAT IS STRIPTIZ MAGAZIN

STRIPTIZ is home to entire library of movies, all fully downloadable in one place, for one price! You can choose to download and save the file to your hard disk for viewing later. We offer exclusive photo galleries you will see nowhere else, and members of STRIPTIZ get access to new releases weeks before they even hit the streets. See the most gorgeous women in the world doing the dirtiest things. STRIPTIZ has everything you’ve been waiting for in an adult website

2. CAN I REALLY DOWNLOAD ALL MOVIES AND GALLERIES FOR JUST $29.95?

STRIPTIZMAGAZIN.COM you will receive a user name and password that will let you access the entire site! Your membership will allow you UNLIMITED downloads to all of our content and our special bonus features. There are no hidden/extra charges.

3. WHAT IS THE QUALITY OF YOUR MOVIES?

All our movies are available in WMV format (no additional codecs necessary).Every movie can be watched Full Screen.

4. WHAT ARE THE REQUIREMENTS TO PLAY YOUR MOVIES?

Our movies are properly working and tested with the following Operating Systems such as Windows 95,98,NT and XP. You will need Windows Media Player to play these movies. You can download this here, (http://www.microsoft.com/windows/windowsmedia/mp10/default.aspx)

5. I'M CONCERNED ABOUT MY PRIVACY, HOW WILL I BE BILLED?

A discreet charge shown as "segpaycs.com" will appear on your account statement. The site name and link won't appear. The data that was recorded when you signed up is used by our tech support to contact you (by email only) and we won't ever sell or give away your personal information or send any mail to your postal address.

6. IS THE FEE FOR STRIPTIZ MAGAZIN MONTHLY?

The fee to access the STRIPTIZMAGAZIN.COM members area is just $29.95 per month. Your account will be automatically renewed every month until you cancel your membership. If you don't wish to be automatically rebilled, you can easily cancel your membership.

7. IS THERE ANY KIND OF RESTRICTION?

There are absolutely NO restrictions, you can download as fast as you can, as much as you want while you're a member. You can use download managers as well, to speed/resume your downloads, we don't limit the number of movies you can download at the same time. You will need to be a member to view downloaded files.

ACCESS QUESTIONS

1. HOW LONG DO I HAVE OT WAIT UNTILL MY LOGIN WORKS FOR THE MEMBERS AREA?

You'll just have to wait for between 2 and 5 little minutes for your username/password to be propagated on all our servers. If after 10/15 minutes your account doesn't work, just contact us throught our CONTACT page - make sure you tell us as much info as possible so we can fix the problem quickly!

2. I DIDN'T RECEIVE MY LOGIN INFORMATION, WHAT CAN I DO?

If you didn't receive an email with your access information after signing up, you have to contact us as soon as possible so we can send you your access to get into the members area - you can contact us throught our CONTACT page.

3. MY SCCSESS ISN'T WOTKING, HOW CAN I GET IT FIXED?

Sometimes, it happens that an login/pass doesn't work to access the Members Area. If you have that problem, first make sure you're typing the good username and password. It can get tricky sometimes, you could type a L (l) instead of 1 (one) etc. If it still doesn't work, contact us as soon as possible throught our CONTACT page, make sure you fill the form entirely so we can help you as quickly as possible.

4. I LOST MY PASSWORD, HOW DO I RETREIVE IT?

To retreive your password, contact us as soon as possible throught our CONTACT page.

6. HOW DO I CANCEL MY MEMBERSHIP?

DOWNLOAD QUESTIONS

1. HOW DO I DOWNLOAD THE MOVIES?

There are different methods to download but the one that works the best is the Right Click Method. To download a movie, you just have to Right Click on the movie link and then select "Save target as". You'll be prompted to choose a place where to store the movie on your Hard Drive (remember where you download it of course!), and then the download will start. To play the movie, you'll simply have to double click on the file once its completely downloaded.

2. I DON'T HAVE THE OPTION "save target as", HOW DO I FIX THAT?

You can easily fix this problem by following the easy steps depicted on that page :

http://support.microsoft.com:80/support/kb/articles/q176/3/16.asp&NoWebContent=1

3. WHEN I TRY TO DOWNLOAD, IT GOES TO WINDOWS MEDIA PLAYER AND THE VIDEO NEVER STARTS?

You have to make sure to download the movie on your hard drive before watching it - to download, right click on the movie link and choose "save target as" (more information on Question #1 located abowe). When it's downloaded, just double click on the movie file to watch it. Check out our "Video Playing" page. If you have only sound or only video, you'll have to download the proper codec to view the movies.

4. WHEN I LEFT CLICK TO PLAY A .WMV CSENE, IT DOESN'T OPEN WINDOWS MEDIA PLAYER?

The .WMV format is best seen with Windows Media Player but some other applications can play this format. However, some applications also take over this format and can't play it (like Winamp / real player or so). To fix this problem, we then have to setup the .wmv format to be viewed through Windows Media Player. To do this with Windows XP, just right click onto a wmv file and then select "opens with" and then, "choose the program". Finally, select Windows Media Player and check the box "always open with that program". If this doesn't work, you can also update your Windows Media Player, update your Windows Media Player HERE.

VIDEO PLAYING OPTIONS

1. WHAT SHOULD I GET TO PLAY MOVIES CORRECTLY?

To play the movies in WMV format (Windows Media Video), you need the latest version of the Windows Player that can be downloaded for FREE using the link below :

www.microsoft.com/windows/windowsmedia/download

To play the movies in XVID format. You have to install the XVID Codec, you can download it for FREE below :

- XviD Codec for Windows users

- XviD Codec for Mac users (http://www.perian.org/)

- XviD Codec for Linux users (http://www.xvid.org/Downloads.15.0.html)

2. I CAN'T PLAY WMV MOVIES, HOW CAN I FIX THAT?

Some applications such as WinAmp or Real Player are taking over the WMV format, in order to fix this, you need to upgrade/install Windows Media Player again. To download it, you can use the link below (it's FREE) :

http://www.microsoft.com/windows/windowsmedia/download